Privacy
Policy.

Insomma Cloud (“Company”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and share your personal information when you visit our website at insomma.cloud or use any of our services, including Virtual Private Servers (VPS), Virtual Dedicated Servers (VDS), Windows VPS, and related hosting products.

By using our services, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please discontinue use of our services.

We may collect the following types of information depending on how you interact with our services:

Personal Information

• Contact details — Name, email address, and Discord username provided when you place an order or contact support.
• Payment information — PayPal email or transaction identifiers. We do not store full payment credentials; all payments are processed securely through PayPal.
• Communication records — Messages and interactions through our Discord server, email, or other support channels.

Technical Information

• IP address used to access our website or services.
• Browser type, operating system, and device information.
• Pages visited on our website, access times, and referring URLs.
• Server usage data and resource consumption metrics related to your VPS or VDS.

We use the information we collect for the following purposes:

• Service provisioning — To set up, deliver, and manage your VPS, VDS, or other hosting services.
• Payment processing — To process payments via PayPal and verify transactions.
• Customer support — To respond to your inquiries, resolve issues, and provide technical assistance via Discord or email.
• Service improvement — To analyze usage patterns and improve our infrastructure, website, and services.
• Security — To detect, prevent, and address fraud, abuse, and security threats.
• Communications — To send you important service updates, maintenance notifications, and billing reminders.

We do not sell, rent, or trade your personal information. We may share your data only in the following circumstances:

• Payment processors — We share necessary transaction data with PayPal to process your payments securely.
• Infrastructure providers — We work with datacenter partners to deliver our services. They may have access to server-related technical data but not your personal information.
• Legal obligations — We may disclose information when required by law, legal process, or governmental request.
• Protection of rights — We may share data to protect our rights, property, safety, or the security of our users and the public.

We take the security of your data seriously and implement industry-standard measures to protect it:

• All data transmissions are encrypted using TLS/SSL protocols.
• Server infrastructure is protected with firewalls, intrusion detection systems, and DDoS mitigation.
• Access to personal data is restricted to authorized personnel only.
• We regularly review and update our security practices to address emerging threats.

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we commit to promptly addressing any security incidents.

We retain your personal information for as long as necessary to:

• Provide you with our services and fulfill your orders.
• Comply with legal, accounting, or regulatory requirements.
• Resolve disputes and enforce our agreements.

When your account is terminated or your service is cancelled, we will delete or anonymize your personal data within 30 days, unless we are required to retain it by law. Server data (content stored on your VPS) is deleted within 7 days of service termination.

Our website may use cookies and similar tracking technologies to enhance your browsing experience:

• Essential cookies — Required for the website to function properly (e.g., session management).
• Analytics cookies — Help us understand how visitors interact with our website to improve performance and content.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality. For more details, see our Cookie Settings.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access — Request a copy of the personal data we hold about you.
• Correction — Request correction of inaccurate or incomplete data.
• Deletion — Request deletion of your personal data, subject to legal retention requirements.
• Portability — Request a copy of your data in a structured, commonly used format.
• Objection — Object to the processing of your data for certain purposes.

To exercise any of these rights, please contact us at insomma.cloud@outlook.com or through our Discord server. We will respond to your request within 30 days.

Our website and services may contain links to third-party websites or integrate with third-party services. These include:

• PayPal — For payment processing.
• Discord — For order delivery, customer support, and community interaction.

We are not responsible for the privacy practices of these third-party services. We encourage you to review their respective privacy policies before providing them with your information.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13 without parental consent, we will take steps to delete that information promptly.

We may update this Privacy Policy from time to time. When we make material changes:

• We will update the “Last updated” date at the top of this page.
• We will notify users through our Discord server or via email.
• Significant changes will be communicated at least 15 days before they take effect.

Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out:

• Email: insomma.cloud@outlook.com
• Discord: discord.gg/RhHt8DKwkH
• Instagram: @insommac